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SERVICES

Our Support Pricing

Discover what is the best pricing for you.

Pay-As-You-Go

R 199 / month

Suits individuals or small businesses with occasional IT issues needing quick, one-time remote fixes without a subscription.

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  •  One-time fix
  •  Secure remote access to diagnose and resolve problems
  •  Support via email, WhatsApp, or phone

Home Basic

R 399 / month

Ideal for home users or solo entrepreneurs with minimal IT needs, seeking affordable software troubleshooting and support.

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  •  3 support tickets per month
  •  Troubleshooting for software issues (e.g., Windows/MacOS errors, app crashes)
  •  Support via email, WhatsApp, or phone

Home Premium

R 799 / month

Perfect for home offices or small households with frequent IT issues, needing more support tickets and occasional onsite help in Johannesburg or Pretoria.

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  •  6 support tickets per month
  •  Troubleshooting for software issues (e.g., Windows/MacOS errors, app crashes)
  •  Support via email, WhatsApp, or phone
  •  1 Call-Out per month (Johannesburg, Pretoria only)

Business Basic

R 799 / month

Best for small businesses with basic IT needs, requiring fast remote support and software fixes with a small team.

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  •  6 support tickets per month
  •  Priority response within 6 hours
  •  Troubleshooting for software issues (e.g., Windows/MacOS errors, app crashes)
  •  Support via email, WhatsApp, or phone

Business Standard

R 1199 / month

Suits growing businesses with moderate IT demands, needing more support tickets, faster responses, and occasional onsite support in Johannesburg or Pretoria.

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  •  12 support tickets per month
  •  Priority response within 4 hours
  •  Troubleshooting for software issues (e.g., Windows/MacOS errors, app crashes)
  •  Support via email, WhatsApp, or phone
  •  1 Call-Out per month (Johannesburg, Pretoria only)

Business Premium

R 2499 / month

Designed for larger businesses with complex IT needs, requiring extensive support tickets, rapid responses, and multiple onsite visits in Johannesburg or Pretoria.

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  •  40 support tickets per month
  •  Priority response within 2 hours
  •  Troubleshooting for software issues (e.g., Windows/MacOS errors, app crashes)
  •  Support via email, WhatsApp, or phone
  •  2 Call-Out per month (Johannesburg, Pretoria only)


We also offer Custom Business Packages, based on your requirements.

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